DOES: Associate Director for One Stop Center Operations

The mission of the District of Columbia’s Department of Employment Services (DOES) is to plan, develop and administer employment-related services to all segments of the Washington, DC metropolitan population. DOES is currently seeking an Associate Director for One Stop Center Operations. Under the general supervision of the Deputy Director for Workforce Development, the Associate Director will oversee the operations of the District’s One Stop Career Centers as well as the Virtual One Stop, our advanced web-based workforce development system.

Description:

The Office of One Stop Center Operations (OSCO) is comprised of two full-service One Stop centers, four satellite centers, and the Internet-based Virtual One Stop (VOS) system. The position provides strategic vision for OSCO and will help to guide the office in a new direction. The incumbent will provide management support by establishing spending plans, forecasting staffing requirements, and formulating policies and procedures to ensure effective communication, productive working relationships and successful implementation of goals and objectives. Incumbent will also provide overall direction and coordination to ensure high-quality service.

Core Responsibilities:

Oversee the planning, organizing and implementation of all One Stop Center programs
Provide interpretation of Federal Workforce Investment Act and District-based policies, standards and guidelines relating to the overall goals and objectives of One Stop Center Operations
Review findings from a recent study of the OSCO and implement suggestions to improve services
Effectively manage and control the program budget
Assist with and oversee the implementation of development of long-term goals
Work closely with the Associate Director for Unemployment Compensation and the Associate Director for Employer Services to ensure that activities and services are integrated into delivery systems in accordance with operational and organizational objectives
Provide technical advice, problem solving assistance, answers to questions regarding program goals and policy interpretation
Provide a full range of technical and administrative supervision to subordinate supervisors and employees in the OSCO assigned to execute duties and responsibilities within the clerical, paraprofessional, technical and professional areas
Develop and enforce accountability measures

Qualifications:

Successful candidates will possess the following skills/ competencies:

Bachelor’s degree in relevant field and five years management experience

Intimate knowledge of the Workforce Investment Act and the US Department of Labor’s state-negotiated performance goals

Knowledge of budget management methods and techniques

Knowledge of procurement processes and contract management

Demonstrated ability to gather data, analyze complex problems, develop alternative approaches and take appropriate action

Knowledge of sound management practices and the demonstrated ability to cultivate, organize, evaluate and manage a dynamic, collaborative staff

Strong interpersonal skills

Skill in organizing resources and establishing priorities

Superior written and verbal communication skills

To apply for the Deputy Director position:

If you are interested in applying for this job, please visit the website for the DC Department of Human Resources (dchr.dc.gov), click on Employment Opportunities and refer to Job “ASSOCIATE DIRECTOR (OSCO),” reference # 11254

or send to:

DC Workforce Investment Council Executive Search

1213 K Street, NW

Washington, DC 20005

For the complete job vacancy, click here* .

The Department of Employment Services is an Equal Opportunity Employer.

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