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Help us get everyone in our community pre-registered for a vaccination appointment.
Go to or call 1-855-363-0333 to pre-register and then help us spread the word. #DCHOPE
Read Mayor Bowser’s Presentation on DC’s COVID-19 Situational Update: April 12

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Office of Youth Programs Roadmaps

DOES has developed standardized roadmaps and standard operating procedures (SOP’s) to assist our case managers and service providers in administering assessments and fulfilling WIOA service requirements  By having standard instructions we can ensure that all customers receive the same information during their assessment, thereby increasing the reliability of the outcomes.

Provider & Participant Roadmaps:

Standard Operating Procedures: