Department of Employment Services

DC Agency Top Menu

Cold Emergency Activated: Additional services and supports are available for residents experiencing homelessness.
If you see someone in need of shelter, call 311 or (202) 399-7093.
If someone is in immediate danger, call 911.

-A +A
Bookmark and Share

UI Benefits for Claimants

Important Notice for Federal Employees Who Were Furloughed Due to the Federal Government Shutdown

Please note, if you receive retroactive pay from your employer, you will be required to repay all UI benefits received when the retroactive pay is awarded (see Federal Government Shutdown – Repayment Information FAQs for more information). If you are currently seeking unemployment services, you may file over the phone by calling the Customer Navigation Center at (202) 478-5937 Monday to Thursday, 8:30 am to 4:30 pm | Friday 9:30 am to 4:30 pm and or online at Our American Job Center Headquarters location will be open from Monday to Thursday, 8:30 am to 4:30 pm | Friday 9:30 am to 4:30 pm for computer access in order to file a claim online, to answer any UI inquiries, and for you to provide your required wage documentation.

To ensure timely processing of your claim, please provide the following documents to [email protected] or fax to (202) 724-1348:

  • Your most recent 2017 W-2 Form (Required)
  • Five most recent paystubs (Required)
  • Claimant Affidavit of Federal Civilian Services, Wages, and Reasons for Separation (Required)
  • Standard Form 50 (if available)
  • Standard Form 8 (if available)

Failure to provide DOES with the required wage documentation may result in a delay in processing your claim, or your claim may not be processed.

For more information related to filing your UCFE claim with the DC Department of Employment Service:

If you do not know your 3-digit federal agency code, please click here: Federal Agency List