On Tuesday, November 11, 2025, the DC Department of Employment Services (DOES) and the American Job Center locations will be closed in observance of Veterans Day. Please be advised, if you receive unemployment insurance benefits, payments may be delayed due to the DOES and American Job Center locations closure. We will be available to assist you in-person or by telephone on all other weekdays. Thank you.
All federal government employees who were affected by the federal shutdown may file their initial claim online at www.dcnetworks.org. For further information please see FAQs.
Insurance Carrier/TPA Services
Services and programs provided for Insurance Carriers and Third-Party Administrators working within the District of Columbia.
Workers’ Compensation - processes claims and monitors the payment of benefits to injured private-sector employees in the District of Columbia. Disputes between claimants and employers (or their insurance carriers) are mediated and employers are monitored to ensure compliance with insurance coverage requirements.
Administrative Hearings Division - conducts formal administrative workers’ compensation hearings for private- and public-sector employees and employers in the District of Columbia so that rights and responsibilities are determined fairly, promptly and according to due process.
Compensation Review Board - provides a legally-mandated administrative review of case decisions (compensation orders and final orders) issued by Hearings and Adjudication and/or the Workers’ Compensation Program.
Learn more about these services and programs under related content.
Service Contact:
Labor Standards Bureau
Contact Email:
Contact TTY:
TTY
Office Hours:
Monday to Friday 8:30 am to 5 pm