On Wednesday, April 16, 2025, the DC Department of Employment Services (DOES) and the American Job Center locations will be closed in observance of the DC Emancipation Day. Payments may be delayed due to location closures.
Impacted federal employees: Register now for our Federal Webinar to get guidance on Unemployment Insurance, job training, and career resources - plus a live Q&A. Visit fedsupport.dc.gov to sign up.
Customer Service Bill of Rights set standards and expectations for doing business with the Department of Employment Services.
In October 2017, as part of our Customer Service Initiative, the Department of Employment Services established the Customer Service Bill of Rights that sets clear standards and expectations for our customers when conducting business with our Agency staff, programs, or services.