Department of Employment Services

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Cold Emergency Activated: Additional services and supports are available for residents experiencing homelessness.
If you see someone in need of shelter, call 311 or (202) 399-7093.
If someone is in immediate danger, call 911.

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Bill of Rights

Customer Service Bill of Rights set standards and expectations for doing business with the Department of Employment Services.

In October 2017, as part of our Customer Service Initiative, the Department of Employment Services established the Customer Service Bill of Rights that sets clear standards and expectations for our customers when conducting business with our Agency staff, programs, or services.