The Department of Employment Services modernized Unemployment Insurance Benefits Systems is Live and Now Available!
Big Changes! To ensure that claimants have a secure and efficient experience when using the new and improved District of Columbia Unemployment Insurance Benefits System all claimants will need to verify their identities through the new ID.me + DOES portal, a fraud prevention tool.
Featured System Improvements:
Single System Portal for All Claims: This portal will serve as a one-stop destination for all claim-related activities — filing claims, checking claim status, filing appeals and weekly certifications — in a more streamlined and user-friendly experience.
Streamlined Customer Communications: With the new system, we have enhanced the clarity, speed, and efficiency of our communications with claimants to improve service delivery and response times.
Integrated Identity Verification through ID.me: To ensure the security and integrity of the system, we have incorporated ID.me's robust identity verification technology. This will play a critical role in safeguarding user information and providing secure access.
Fraud Prevention Tools: The introduction of advanced fraud prevention tools will significantly reduce the risk of fraudulent activities, protecting both the system and our claimants.
Self Service 1099: Customers can print, download, and request a copy of their 1099 form and choose their preferred delivery method directly from DOES.
Modern Data Models and APIs: The use of modern data models and APIs will facilitate better data management and integration with other systems, thereby enhancing the overall functionality and responsiveness of the system.
Mobile-Friendly User Experience: Recognizing the prolific use of mobile devices in our lives, we have ensured that the new system is mobile-friendly, allowing claimants to access and manage their claims conveniently from their smartphones or tablets.
Review our UI Benefits Frequently Asked Questions (FAQs) and Filing Guidelines video below for additional details.
TAX FORM NOTICE
DOES has mailed copies of tax form 1099-G Certain Government Payments to individuals who received unemployment insurance benefits in tax year 2022. You can access this form by logging into your claimant portal. For detailed information on form 1099-G, please see our Frequently Asked Questions.
If you receive a suspicious email from the DC Department of Employment Services or DC Networks, do not click the link and do not share any requested information. You can find more information and all of the ways District workers and employers can report and prevent fraud on our website HERE.
Our agency is committed to supporting claimants through benefits and workforce development opportunities for re-employment. DOES offers the following resources to DC residents:
- American Job Center helps residents find a new job, transition into something new, expand their skills, or explore a new career.
- DC Infrastructure Academy trains, screens, and recruits residents to fulfill the needs of the infrastructure industry and infrastructure jobs.
- DC Career Connections is a work readiness program that provides out-of-school and unemployed young adults with opportunities to gain valuable work experience.
- Project Empowerment provides unemployed residents with opportunities to grow in education, training, and subsidized employment placements.
****Attention Unemployment Insurance Benefits Claimants: Please be advised that the processing time for benefits payments may vary depending on your banking institution. It can take up to 72 hours for the funds to appear in your account. Thank you for your understanding.****